Author: Paul Floren

Gartner has confirmed what I have been watching unfold in real time across the projects we are running at Intradiegetic. By 2028, more than half of all enterprises will have stopped paying for AI copilots. Simply put the market is moving past them toward agentic AI platforms that don’t assist humans with tasks, but execute…

After a particularly frustrating series of calls over several weeks with an East Coast United States internet service provider (they shall remain nameless, but I am sure many reading this can relate), I can’t help but marvel at how few companies still fail to realise that their operational systems are their brand.  It is the…