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Insights

Structured thinking for systems that refuse to hold still.

The Byblos Problem
Think

The Byblos Problem

Three thousand years before anyone could fathom what a PowerPoint was beyond the sharp end of a stick, the people…
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The Alphabet Outlasts the Army
Exist

The Alphabet Outlasts the Army

There are moments in our lives, as there are in stories, that deserve more time than we give to simply…
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Can You Read My Mind, or Are You Just an AI Agent?
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Can You Read My Mind, or Are You Just an AI Agent?

There is an old philosophical problem. Hume argued that memory does not just record the past; it constitutes the self….
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Who Owns the Idea?
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Who Owns the Idea?

In Sumer, the gods held the Me.In Egypt, Thoth wrote the words before you did.In Athens, you asked a Muse.In…
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C-suite: Your AI strategy is going to cost you your job
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C-suite: Your AI strategy is going to cost you your job

One of the hardest things to understand about AI is not how to use it effectively to be more productive…
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The Architecture of Accountability: Who Decides What an Agent May Do?
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The Architecture of Accountability: Who Decides What an Agent May Do?

As is often the case, some of the most important issues get put off until they can no longer be…
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From AI as Channel to AI as Intelligence Layer: What Your Organization Actually Thinks Matters More Than What It Uses
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From AI as Channel to AI as Intelligence Layer: What Your Organization Actually Thinks Matters More Than What It Uses

As a species, we tend to get excited about tools, too excited. Take the car, we often get more excited…
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The Signal You Can’t Fake
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The Signal You Can’t Fake

We have all been there. Listening to someone, and most often a business leader such as a CEO, who is…
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Exhaustion Is The Signal
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Exhaustion Is The Signal

On super-exponential AI acceleration, the failure of catch-up thinking, and what communications must become when the ground moves faster than…
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The CEO Who Sounds Like Everyone Else Has Already Lost
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The CEO Who Sounds Like Everyone Else Has Already Lost

When I see the videos of the latest advances in robotics, machines doing cartwheels, two thoughts come to mind: the…
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The Wisdom We Didn’t Earn: AI, Experience, and the Knowledge That Only Hurts to Get
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The Wisdom We Didn’t Earn: AI, Experience, and the Knowledge That Only Hurts to Get

The Wisdom We Didn’t Earn: AI, Experience, and the Knowledge That Only Hurts to Get ”Your worst sin is that you…
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The Voice That Got Away AI, Authenticity, and the Slow Death of Your Writing Voice
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The Voice That Got Away AI, Authenticity, and the Slow Death of Your Writing Voice

Pick up almost any piece of writing on LinkedIn, Medium, or anywhere, really. Odds are better than even that it…
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Boundaries Before Freedom: Why Agentic AI Governance Is Becoming a Global Operating Question
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Boundaries Before Freedom: Why Agentic AI Governance Is Becoming a Global Operating Question

– Extract- The conversation around artificial intelligence continues to evolve. It is becoming less about what AI says and produces…
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Your Brand Voice is Not a Style Guide, It’s a Governance System
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Your Brand Voice is Not a Style Guide, It’s a Governance System

There is a document in most organisations that was written by a small group of thoughtful people who genuinely cared…
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Your Organisation Has a Strategy. It Doesn’t Have a Narrative. Those Are Not the Same Thing.
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Your Organisation Has a Strategy. It Doesn’t Have a Narrative. Those Are Not the Same Thing.

There is a document somewhere in your organisation — probably a slide deck, possibly a PDF, almost certainly last updated…
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Why 40% of AI Projects Will Be Cancelled by 2027
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Why 40% of AI Projects Will Be Cancelled by 2027

Gartner has confirmed what I have been watching unfold in real time across the projects we are running at Intradiegetic….
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Decision Debt: How Undesigned Communication Systems Turn AI into a Reputation Risk
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Decision Debt: How Undesigned Communication Systems Turn AI into a Reputation Risk

Much like the embers of a campfire, a danger sits underneath the surface of an organisation’s daily life. Embers that…
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“If I Had The Hammer”: Why Human‑Centric AI Will Decide What We Create Next.
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“If I Had The Hammer”: Why Human‑Centric AI Will Decide What We Create Next.

Pick up a rock and knock the edge off it against another rock. Watch the flake fall away and leave…
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Your operating system is your brand.
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Your operating system is your brand.

After a particularly frustrating series of calls over several weeks with an East Coast United States internet service provider (they…
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Corporate communications is entering a new organizational architecture, and the structural consequences are poorly understood.
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Corporate communications is entering a new organizational architecture, and the structural consequences are poorly understood.

The traditional communications department was designed around a specific set of assumptions: that narrative control flows from the centre, that…
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